Expert In:

• Consumer behaviour
• Digital adoption
• Digital banking
• Digital innovations

Expert In:

• Immigrant consumer behaviour
• Access to health care
• Ethnic economy
• Health geography

Expert In:

• Consumer Behaviour & Tourism
• Crisis Management & Tourism
• Customer service design strategies
• Destination Management & Marketing

Expert In:

• Consumer Behaviour/Psychology
• Consumer Dissatisfaction
• Branding, Advertising, and Loyalty
• Consumer Identity (w/ products, brands, lifestyles, etc.)