Expert In:

• Service operations management
• Service quality
• Services marketing and management
• Business to business marketing

Expert In:

• Nonprofit service providers
• Canadian politics
• Immigration and settlement
• Labour

Expert In:

• Disability service systems
• Disability policy
• Human rights and disability
• Politics of disability

Expert In:

• Customer service design strategies
• Consumer Behaviour & Tourism
• Crisis Management & Tourism
• Destination Management & Marketing

Expert In:

• Mobility as a service (MaaS)
• Active transportation
• Automated cars
• Autonomous vehicles

Expert In:

• Diabetes self-management support services
• Health services for diabetes management
• Diabetes self-management education
• Diabetes self-management resources

Expert In:

• Health services research
• Cancer care
• Collaborative Care
• Integrated healthcare

Expert In:

• Environmental services and infrastructure
• African politics, especially East Africa
• Cities/municipal environmental policy
• Climate change

Expert In:

• Child and family services
• Child and youth care
• Child and youth participation
• Children's Aid Society